Privacy policy.

1. Introduction

Welcome to Passport Colombia LLC (“Passport Colombia,” “PPC,” “we,” “our,” or “us”). Passport Colombia operates as a luxury travel design, concierge, and experiential services company specializing in curated travel experiences within Colombia (collectively, the “Services”).

Passport Colombia is committed to respecting your privacy while protecting its business, operations, and legal interests. This Privacy Policy describes how we collect, use, store, disclose, and safeguard your personal information when you access our website, communicate with us, or engage our Services.

By accessing or using the Services, you expressly acknowledge and agree to the terms of this Privacy Policy. If you do not agree, you must discontinue use of the Services immediately.

2. Information We Collect

Passport Colombia collects information only as reasonably necessary to operate its Services, fulfill client requests, and protect its legal and business interests.

2.1 Personal Information

Information you voluntarily provide, including but not limited to:

Full name
Email address
Telephone number
Nationality and travel preferences
Information required to coordinate travel services with third-party providers

2.2 Transaction Information

Information related to inquiries, reservations, payments, invoices, and service coordination.

Passport Colombia does not store full credit card numbers or sensitive payment credentials, which are processed securely through third-party payment processors.

2.3 Usage and Technical Data

Automatically collected data such as IP address, device type, browser type, website activity, and referring URLs, used for security, analytics, and service optimization.

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, maintain session integrity, analyze performance, and improve user experience. You may disable cookies through your browser settings, though doing so may affect site functionality.

3. How We Use Your Information

We use your information for legitimate business purposes, including:

Service Fulfillment: Designing and coordinating travel services and experiences.
Client Communication: Providing confirmations, updates, operational notices, and customer support.
Business Operations: Internal analysis, quality control, record-keeping, and service improvement.
Marketing: Sending communications you have opted into, subject to opt-out rights.
Legal Protection: Preventing fraud, enforcing agreements, and protecting PPC’s rights, property, and reputation.

4. Disclosure of Information

Passport Colombia does not sell personal data.We may disclose information only when reasonably necessary, including:

4.1 Service Providers & Partners

Information may be shared with third parties such as payment processors, accommodation providers, transportation operators, experience hosts, and technology vendors.
Passport Colombia is not responsible for the privacy practices or security standards of third-party providers, which operate under their own policies.

4.2 Legal & Protective Disclosures

We may disclose information to comply with legal obligations, respond to lawful requests, protect against fraud, or enforce our agreements.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

5. Data Security Disclaimer

Passport Colombia employs commercially reasonable safeguards to protect personal information. However, no data transmission or storage system is guaranteed to be 100% secure.

By using the Services, you acknowledge that:

Data transmission occurs at your own risk
Passport Colombia cannot guarantee absolute security
Passport Colombia shall not be liable for unauthorized access beyond its reasonable.

6. Your Rights and Choices

6.1 Access and Updates

You may request access to or correction of your personal information by contacting us using the details below.

6.2 Marketing Opt-Out

You may opt out of promotional communications at any time. Transactional or operational communications are not subject to opt-out.

7. Children’s Privacy

Passport Colombia’s Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 and disclaim responsibility for misrepresentation of age by users.

8. International Users

Passport Colombia LLC is a United States–based company. If you access the Services from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

9. Changes to This Privacy Policy

Passport Colombia reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.

10. Contact Information

For privacy-related inquiries, legal notices, or data requests, please contact:

Passport Colombia LLC

Florida, United States

Email: travel@passportcolombia.com

The mailing address is provided for legal notice and compliance purposes.

11. Governing Law & Venue

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Any dispute, claim, or cause of action arising out of or relating to this Privacy Policy or the use of Passport Colombia LLC’s Services shall be brought exclusively in the state or federal courts located within the State of Florida, and you expressly consent to the personal jurisdiction and venue of such courts.

12. Limitation of Liability

To the maximum extent permitted by law, Passport Colombia LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising out of or related to data handling, security incidents, third-party services, or use of the Services.

12. Limitation of Liability